Customer Service

Toyoda has expanded Parts and Technical Support hours.

Toyoda Standard Products Division, Arlington Heights, Illinois has expanded Parts and Technical Support hours as follows:

Monday thru Friday

Call 1-800-257-2985

Technical Support Hours:

7:00am to 11:00 pm CST

Parts Orders Received:

Calls Received to 11:00pm CST

Parts Ship Hours:

Parts Shipped to 8:30pm CST (via UPS)

Service Contact for Non-Automotive Grinders
All service and parts for standard grinders coordinated at our Arlington Heights, IL facility. Toyoda's Automotive Division (APD) in Wixom, MI, supports sales and service of cam and crankshaft grinders. They also support all automotive OEMs, most first-tier suppliers, and our customers in Mexico.

To expedite your calls regarding tech support, installations, replacement parts or service on standard grinders, please use our main 800 number. This will ensure the time of your call is noted and forwarded to the next available person. A maximum two-hour response time is our goal.

Standard Products Division
Providing service, parts & tech support
for HMCs and non-automotive grinders.

Service Coordinator
& Tech Support
Sue Cappelletti
800-257-2985
scappelletti@toyoda.com


Parts
847-255-1944 or 847-255-1945
Sarah Weigert
seweigert@toyoda.com

Michele Richardson
mrichardson@toyoda.com

Diana Curran
dcurran@toyoda.com



Service Manager, Grinders
Randy Enk
847-506-2485
renk@toyoda.com


Service Manager, HMCs
Pete Lechtanski
800-257-2985
plechtanski@toyoda.com

Automotive & Special Products Division
Serving automotive OEMs; most Tier 1 suppliers,
all cam & crankshaft grinders, grinder rebuilds,
and customers in Mexico & Latin America


Service Coordinator
Julie Bell
248-926-4642
jbell@toyoda.com


Technical Support

Brian Brown
248-926-4592
bbrown@toyoda.com


Parts

Mike Hess
248-926-4570
mhess@toyoda.com


Service Manager

John Hackett
248-926-4548
jhackett@toyoda.com